
Carl Myhill is the Head of User Experience for GE Energy's Network Reliability Products and Services division. He moved to Cambridge 8 years ago as the first Interaction Designer for Smallworld, a Geographic Information Systems (GIS) company, where he eventually got the opportunity to lead the redesign of the Smallworld flagship product (called 'The Core'), with a fantastic team. GE acquired Smallworld several years ago and it becaome merged with other GE businesses in Scotland, Florida, Calgary, Denver and Sweden to form NRPS.
Carl now leads a global team of 22 people, some are Interaction Designers, some are Technical Writers but a significant number are Design Communicators (Technical Writers now heavily involved in design). The make-up of NRPS design teams and the design process used are based on the Cooper way of working. Both the team structure and Goal-Directed Design(TM) have been extremely effective at NRPS with Personas, Scenarios and Paper Prototyping routine.
Carl has a PhD in Applied Psychology (Human-Computer Interaction) and a Masters in Artifical Intelligence from Cranfield University, and a BSc in Mathematics for Business from Middlesex University. He still writes the odd paper on User Experience for fun, because he can't leave it alone - see www.litsl.com.
For fun, Carl builds accessible websites and likes to diddle around with xhtml, CSS and that sort of thing.
[If you want to post your details on the Cambridge Usability Group site, email cambridge.usability@gmail.com]
Posted by stuartchurch at February 15, 2005 08:00 AM